Privacy Policy

1. Introduction

FDES Technologies Private Limited ("we", "our", or "us") operates the EOT Crane Designer website (eotcranedesigner.com) and the Crane Genie application (app.eotcranedesigner.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

2. Information We Collect

Personal Information

When you fill out our contact form, request a demo, or interact with our services, we may collect:

• Name (first and last)
• Email address
• Phone number
• Company name
• Project type and requirements

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use Google Analytics and Ahrefs Analytics to collect this data.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Prepare and deliver custom proposals and demos
• Improve our website, products, and services
• Send relevant communications about our products (with your consent)
• Analyze website usage patterns to improve user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party services that assist us in operating our website and conducting our business (e.g., email services, analytics providers)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Analyze website traffic and usage patterns (Google Analytics)
• Track website performance and SEO metrics (Ahrefs)
• Remember your preferences and improve your experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., fdestech.com, LinkedIn). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at sales@fdestech.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: